How Do You Know If
We Are a good fit?
There are many design agencies out there that you can choose to work with. Read on to see if we are the right choice to partner with for your service based business.
We are not For
EVERYONE
We are not a good fit if...
You’re ‘just looking for a simple logo’.
We believe to get more mileage in marketing success you need to build a brand that supports what your are trying to do.
You’re only concern is trying to find the cheapest price
If you want prime rib but are only willing to pay McDouble pricing you’ll never be satisfied. We’re not the cheapest but we’re also not the most expensive. What we offer is great value and support for your investment.
You just want a basic website. Nothing fancy.
Usually, when someone says they want basic they just mean cheap. We like to build our clients websites that will deliver results and not just be there to look good.
You want a quote, but you don’t know what you need.
Everyone’s needs are different. We need to know what you want to accomplish, who you are trying to reach and more to you an accurate quote on how we can help.
Compliments from our clients
In Their Words TEST
I had a rough idea what I wanted, but the end result I got was way better than anything I could have even thought up. Chris was professional, and the work was great. I also got my finished product in multiple formats to use in different forms of media.
Jimmie Jayes
Chris listened to our mission, vision, and values, and created 3 logos with descriptions of how each represented our brand. Chris’ patience, creativity and descriptive designs made working with him a pleasure, and would be happy to work with him again in the future.
Aiden Poole
Chris and his team are fantastic. They really take the time to get to know your business and values. Chris designed our logo, all of our letterhead, presentation folders, etc. His team also did our website. Our clients often complement the logo and design work. I continue to use their services and wouldn’t hesitate to refer them to friends, family and clients.
Angela Richardson
(Accountants)
They were amazingly patient and accommodating with my constant changes and suggestions throughout the whole process. In the end we got exactly what we were looking for and couldn’t be happier.
Brianne Hitcherick
Chris Okelu
Jaclyn Dawn
Our Work
Recent Branding Projects
Here are just a few of our favourite recent branding collaborations. We’ve got lots more to show.
Have a few more questions?
General Faq
Do you work with clients outside of Edmonton?
Absolutely! Today’s “virtual” options make it simple to get together, no matter where you’re located. We can share work electronically, have video calls, and use screen sharing to communicate.
How many employees do you have?
Hotspot Creative works with a team of independent contractors, all of whom are excellent in their respective fields. This agency model allows Hotspot to cut down on overhead, so that we can continue to offer affordable branding and design services to our clients.
Why are there only starting prices listed?
The starting price is exactly that, should your project not need anything additional above our base package. Your needs may be different from another client’s needs. This is why we always start with a consultation call to meet and discuss your unique design needs, and goals. If we are a good fit to work together then we’ll send you a proposal unique to your project.
Do you offer payment options?
Yes we do. We understand getting proper branding and design can be a significant investment so we have options to make payments as simple as possible for our clients. Most brand projects are paid in two installments, while website projects or combination brand + website projects can be broken down into 3-6 payments depending on project size. All payments are due before the completion of your project and delivery of any final files.
How much info do you need to get started?
The more, the better! The more we are educated in your business, your clients needs and your brand, the more suited we are to deliver you a fitting solution.
What is included in each Branding package?
Apart from what is listed in each package above, all of our brand packages include:
- Guided Brand Discovery
- Original logo design concepts
- Design Revisions
- Custom Logo Set
(Primary logo, One Secondary logo, One Brand mark/Icon) - Brand Style Guide
- Social Media Imagery
- Print Ready Business Card Design + 1 Set of cards
What is a Brand Style Guide?
A custom brand style guide comes complete with all branding packages. This is what is going to help guide a lot of your marketing decisions moving forward. It includes your mission, visions, values, typography, color codes, usage guidelines, imagery suggestions, and styling notes to help keep your brand consistent at all times.
What if I don’t like the end product?
We include revisions throughout the process in all of our projects; this allows you to provide us with constructive feedback so that you will get the end product you are happy with. It’s also best if you provide us lots of information during the discovery stage to avoid this situation altogether.
Do I need a website as well?
Investing in one but not the other is like buying a bunch of ingredients for a birthday cake but skipping the flour. While it is not required, we recommend combining your branding package with a website package to improve your customer’s experience, ensure consistency in your marketing, and maximize your return on investment.
Remember, your brand is what will attract your ideal clients. A well designed website is what will turn those potential clients into paying customers.
How long will it take?
If everything goes smoothly the average is 4-6 weeks. However, this is timeline completely dependent upon the scope of the project, revisions and client response time.
How do we meet?
We operate remotely to better serve our clients and balance creative output and meeting times. In-person meetings are on special request. While we may not meet in often in person, this gives us more flexibility in terms of hours and scheduling. We’re always available by email, phone, or Zoom meeting.
Post Pandemic we’ve discovered it’s a lot more productive, for us and our clients, to meet online rather than in -person.
How do we communicate through the design process?
We will have two initial design meetings before we begin any design work, followed by unlimited email, as well as scheduled phone and video call support during the duration of your branding project’s timeline.
I’m ready to start. What’s the next step?
Excellent! The first step is book a consultation to discuss your project. From there you’ll receive a link to schedule your first design consult with us via Zoom where we’ll get to know each other, your business, your design needs and make sure we’re a great fit.
